GoldStar Appliance Repair (we, us, our) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information obtained from visitors to our website who either call us or fill out a service request form. By accessing or using our services, you agree to the terms outlined herein.

Information Collection

We collect personal information that you voluntarily provide to us when you contact us via phone or submit a service request form. Personal information may include your name, phone number, email address, and any details relevant to your service inquiry.

Additionally, when you use our website, we may collect non-personal browsing data through cookies and web beacons to enhance your user experience and for analytical purposes.

Use of Information

We use the personal information you provide to respond to your inquiries, fulfill your service requests, and communicate with you for service-related purposes. By contacting us, you allow us and our trusted partners to reach out to you via phone, email, or text to address your appliance repair needs.

Information Sharing

We may share your personal information with trusted partners to facilitate and optimize our service operations. We ensure that these partners adhere to data protection practices at least as stringent as those detailed in this policy.

Limitations and Dispute Resolution

By using our website and services, users waive their right to sue or pursue any legal action beyond direct negotiation for disputes arising from their interaction with our website or services. In the event of a claim, users agree that the maximum compensation is limited to $100.

In any dispute with us, users agree to bear their own legal fees and expenses. We recommend resolving any disagreements amicably and directly with our team.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Cookies and Web Beacons

Our website uses cookies and web beacons to collect non-personal browsing data. This data helps us analyze web traffic and improve the user experience. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

Opt-Out and Contact Information

If you wish to opt-out of communications from us or modify the personal information you have provided, please contact us at (279) 233-4862.

Amendments

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Your use of our services following any amendments to this policy will signify your consent to and acceptance of its revised terms.